Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, request installation services, or contact us for support. This includes your name, email address, phone number, shipping and billing addresses, payment information, and any other information you choose to provide.

We also automatically collect certain information about your device and how you interact with our services, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, communicate with you about products and services, and personalize your experience with our platform.

We may also use your information to detect, investigate, and prevent fraudulent transactions and other illegal activities, protect the rights and property of YukiHikari Decor and others, and comply with legal obligations.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our website, conducting our business, or serving our customers.

We may also disclose your information if required by law, to protect our rights or the rights of others, or in connection with a business transaction such as a merger or acquisition.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

We use industry-standard encryption protocols to protect sensitive information during transmission and store personal data on secure servers with restricted access.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide you with a personalized experience. You can control cookies through your browser settings, though disabling cookies may affect the functionality of our services.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted) for various purposes including authentication, personalization, and analytics.

Third-Party Services

Our website may contain links to third-party websites or services that are not owned or controlled by YukiHikari Decor. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

We may use third-party analytics services to help us understand how our website is used. These services may collect information about your use of our website and other websites.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country, but we ensure appropriate safeguards are in place to protect your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, update, or delete your information. You may also have the right to restrict or object to certain processing of your information.

To exercise these rights or if you have questions about our privacy practices, please contact us using the information provided in the Contact section below.

Children's Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

Marketing Communications

We may send you promotional emails about our products, services, and special offers. You can opt out of receiving these communications at any time by following the unsubscribe instructions in the emails or contacting us directly.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the acquiring entity. We will notify you of any such transfer and any choices you may have regarding your information.

Legal Basis for Processing

We process your personal information based on various legal grounds, including your consent, the performance of a contract with you, our legitimate business interests, and compliance with legal obligations.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Information

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@vexromaside.com
Phone: +81-3-3702-8980
Address: 1525-1 Mori, Morimachi, Shuchi District, Shizuoka Prefecture 437-0215